Recent Posts

Sewage Backup or Toilet Overflow?

2/1/2019 (Permalink)

If you live in Pace, Milton, Gulf Breeze or Navarre, Florida and have experienced water damage from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today – (850) 939-4700

There are three major types of contaminated water. SERVPRO of Santa Rosa County will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Blind or Drapery Cleaning?

2/1/2019 (Permalink)

Ever wondered how you will clean that expensive drapery or fabric valances you have mounted on board? Ultrasonic Cleaning is your answer.  Aside from the fact dry cleaners cannot fit cornice boards in their machines, are you afraid to take your draperies to the cleaners, sign a waiver and possibly end up with shrunken or damaged drapes?

SERVPRO of Santa Rosa County  offers Ultrasonic Cleaning for these circumstances. This cleaning process allows our technicians to safely and effectively clean your fabric window treatments. 

Inside the ultrasonic tank, transducers emit sound waves in the water creating MILLIONS OF TINY MICROSCOPIC BUBBLES that energetically IMPLODE, literally sucking the surface of your blinds and draperies clean. Ultrasonic is powerful and a gentle cleaning process that does not require physical contact, scrubbing or harsh chemicals.


2/1/2019 (Permalink)

Indoor air quality is a major concern for dialysis centers and hospitals around the country. Dialysis and medical centers are especially vulnerable to mold, which compromises the integrity of air quality. But what makes dialysis centers and hospitals so prone to mold growth, and what does that mean for indoor air quality?  SERVPRO of Santa Rosa County can help with your mold analysis.

If you help operate a dialysis center or a hospital, you can’t afford to overlook the threat that mold poses for your air quality. Here are some of the reasons why your center is vulnerable to mold and why it matters:

Vulnerability: There are quite a few reasons why dialysis centers and hospitals are prone to mold infestations…

  • Dialysis centers: They can harbor multiple mold infestations if they are not properly maintained. Since dialysis centers use reverse osmosis water therapy, moisture is an integral part of the daily practice of dialysis centers.  Improperly maintained dialysis centers can be breeding grounds for mold.
  • Hospitals and medical centers: There is plenty of moisture to go around in hospitals and medical centers. Combine the prevalence of moisture with the combination of all sorts of bacteria and chemicals, and you have a recipe for mold infestation and, as a result, poor indoor air quality.
  • Health: Poor indoor air quality can be detrimental to health, especially for those going through the volatile process of recovery. Airborne mold can cause allergic reactions, such as sneezing, coughing, and bodily irritation. When people are trying to overcome an illness or recover from surgery, the air must be as clean as possible.
  • More mold: Indoor air quality problems can lead to serious mold infestations. If the air quality is not properly regulated, then mold can infest countless surfaces in the building. 

What You Can Do About Your Indoor Air Quality

There are plenty of actions that you can take to make sure that your center meets the highest indoor air quality standards.  We at SERVPRO of Santa Rosa County will be glad to have a mold analysis done and have your results in 24-48 hours.

If you would like to seek the counsel of skilled professionals about your indoor air quality, then contact us at SERVPRO of Santa Rosa County. We have 22 years of experience of assessing and improving air quality, and we can put your worries to rest as you breathe fresh, clean air. We are open 24/7.

Disaster Response Teams

2/1/2019 (Permalink)

For over 23 years, SERVPRO of Santa Rosa County has assisted property owners with repairs and cleanup to their homes and businesses following catastrophic storms. The damage caused by tornadoes and hurricanes, can range from missing shingles, broken windows, and water damage to complete destruction.

Our Disaster Recover Teams and certified technicians can help you minimize further damages, safely secure your property and begin the cleanup and restoration process. You can count on SERVPRO of Santa Rosa County's Disaster Recovery Response Teams to be in the area following hail storms, tornadoes, large thunderstorms, hurricanes or flash floods to help you with all of your property repair needs. From removing fallen trees to securing windows and doors, no job is too big or too small.  We can take on the job from start to finish and make it look like it never happened.  We have offices in Navarre, Pace/Milton, and Gulf Breeze, Florida, for quick response time 24/7.  HERE TO HELP!

Pet odors got ya down?

2/1/2019 (Permalink)

Pet odors can be one of the worst odors to eliminate. Not to worry, there is help available.

SERVPRO of Santa Rosa County assist 's property managers, homeowners & realtors when they run into this smelly situation.

Pet odor removal and simply masking the problem are two completely different remedies.

If you are looking to remove these odors permanently, this is odor removal. 

It takes a company highly trained in odor removal to accomplish this type of odor removal. 

SERVPRO of Santa Rosa County has eliminated odors so intense, the neighbors apologized before crews entered the house.

The neighbors were simply amazed after the odor was actually removed. One neighbor said, "I never would have believed that it could be done, you did an amazing job". 

Faster to any Santa Rosa County Water Damage Event

2/1/2019 (Permalink)

Faster to any Santa Rosa County Water Damage Event

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Santa Rosa County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 850-939-4700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Santa Rosa County

SERVPRO of Santa Rosa County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Biohazard and Sewage Emergency

1/31/2019 (Permalink)

Need Biohazard Cleanup? Call Us Today – (850) 939-4700

After any biohazard or sewage contamination in your home or business, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

24 Hour Emergency Service

Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of Santa Rosa County has water damage restoration specialists and has specific training and expertise to safely remediate biohazard contaminants.

Serving Gulf Breeze, Navarre, Pace, Milton and surrounding areas for over 20 years.

Santa Rosa County 24 Hour Emergency Water Damage Service

1/31/2019 (Permalink)

Water Damage Santa Rosa County 24 Hour Emergency Water Damage Service SERVPRO of Santa Rosa County provides 24 hour fire and water damage restoration service in Milton, Pace, Navarre, Gulf Breeze, and Pensacola Beach!

SERVPRO of Santa Rosa County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 850-939-4700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Santa Rosa County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Santa Rosa County

SERVPRO of  Santa Rosa County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ozone Treatment

1/31/2019 (Permalink)



Ozone, (O3), sometimes called "activated oxygen", contains three atoms of oxygen rather than the two atoms we normally breathe. Ozone is the second most powerful sterilant in the world and can be used to destroy bacteria, viruses and odors.


When contaminants such as odors, bacteria or viruses make contact with ozone, they are destroyed completely by oxidation. In so doing, that extra atom of oxygen is consumed and there is nothing extra atom, only oxygen.  Ozone reverts back to oxygen after it is used.


No. If ozone is applied properly it destroys (oxidizes) the source of the odor. However, in the case of mildew the odor will return if you are unable to get rid of the moisture that is the source of the mildew.


It eliminates the irritation caused by phenol gasses, by oxidizing them. Phenol gasses are the invisible part of tobacco smoke that causes such discomfort to one's eyes and create the offensive odors. Ozone rids any environment of the effects of smoke completely, rather than merely filtering out the visible particles.


No, ozone will not remove the stains. Ozone will deodorize and help to decontaminate the problem but will not remove the actual substance.

Santa Rosa County Residents: Follow These Mold Safety Tips If You Suspect Mold

1/31/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Santa Rosa County for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Santa Rosa County specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 850-939-4700