What our Customers say...
We had a water leak from our washing machine and SERVPRO responded immediately. They had a technician here in less than half an hour. Chris was so, so thorough and knew exactly what needed to be done to remediate everything for us. 48 hours later and it’s "Like it never even happened." Chris gets 5 stars from us!
Nick came out to assess damage from a faulty faucet in our kitchen that resulted in sudden water damage and mold. Before leaving he installed blowers and dehumidifiers so start drying the space out.
Crew Chief Chris Campbell and crew arrived a couple days later to start the remediation process. He and his team were on time and professional with each visit, keeping us informed with each step of the process. He was also very responsive to calls and text when we had questions.
While we still have a long road ahead of us with repairs/replacements I can’t think of a better team to have had our damage addressed by.
We had a horrible storm blow through while we were out of town. We had just had our roof replaced from Hurricane Sally. It took that long for us to get a free slot in a roofers schedule. The vent on the roof blew off and it rained in our attic for 48 hours. When we came home the ceilings in our bedroom, hall, foyer and living room were wet some sagging and falling. SERVPRO of Santa Rosa County, Nick and his crew of hero's swooped in and got us all cleaned up demoed then they got this wonderful Contractor Gus in to rebuild what they removed. It was the easiest process that I have every gone through. They worked with our insurance, made sure everything was covered that they did. They were just a wonderful company to work with. I cannot say enough.
A toilet in my home overflowed all night when I woke up I woke up to ankle deep water in my bedroom. The furniture in my sunken in den was floating. They came in dried everything out and repaired my home this company just amazed me.
I had a small fire in my home which was put out with a fire extinguisher. No one tells you what a mess an extinguisher can make. I am elderly and I tried to clean it up myself. I could not get the silt that stuff spread all throughout my home in drawers etc. SERVPRO of Santa Rosa was kind, understanding, they cleaned everything up in record time and it was cleaner than it was before they started. They organized everything as they put it back in my drawers they were amazing.
Chris and Cody were awesome. Polite, worked quickly and efficiently. They left everything after my water loss neat and cleaned. They cleaned my carpets after my water damage and they look better than they did before.
SERVPRO of Santa Rosa County amazed me with how quickly they serviced my office during a covid-19 decontamination after 3 of our partners got infected. They got out to us the same day we called. Everything they did was quick, efficient, and competitively priced. They made it all seem "Like it never even happened." just like their commercials.
My office building sprinkler system went off. I did not know where to turn. I remembered the commercial and the green vans. I called SERVPRO of Santa Rosa County, the owner was out to my building in less than 45 minutes. He brought his crew in, they were all dressed alike, very polite young gentlemen, hardworking and I was amazed out how quickly and efficiently they got us back up and running. I would recommend them to anyone.
I cannot express my thanks enough to this company and their wonderful employees. After having a house fire they came in cleaned out all of the soot and fire odor and things look better than they did before. Thanks SERVPRO OF SANTA ROSA COUNTY
My experience with SERVPRO was exceptional, they were totally professional, courteous and exceptionally thorough. Their timeliness and knowledge or their profession made our experience though difficult easier to handle. Another outstanding quality of SERVPRO technicians is their customer service and etiquette, they know how to deal effectively with customer on a personal level. I would recommend the professional services of SERVPRO OF SANT ROSA COUNTY to anyone.
We had multiple mold remediation companies come out to look at the work that needed to be done in our crawl space. No other company cared enough to come up with a plan of attack to help us. SERVPRO of Santa Rosa County gave us a great price and did an even better job. I would refer them to anyone.
Very professional. Nick the manager and his daily communication kept us informed throughout the process. Seth and Harrison were reliable, punctual and a pleasure to work with.
I had Chris and Cody from SERVPRO come to my office to disinfect a vehicle that possibly had germs from exposure to Covid-19. They were very professional and got the job done quickly. We were very satisfied.
We had frozen pipes rupture and leave 2 inch of water throughout our entire downstairs. Nick, and his crew were so awesome. They got right to work setting up the drying machines and fans. They checked them every day and were very thorough in the documentation of the steps they took. This made the insurance claim go smoothly. I cannot thank them enough for getting us headed back to a state of normal. The professionalism was apparent from the quality of the equipment to the quality of the workers. You can tell they take pride in what they do.
Chris did an outstanding job removing several stains from the carpets in my home. Would definitely recommend him to friends, family, and neighbors.
Daniel Kneipp was first on the scene and ten Nick Anderson arrived. They inspired confidence immediately in their ability to handle the situation for us. The rest of the crew that assisted were all very professional and efficient. Thanks to SERVPRO of Santa Rosa County
They were amazing. Our washing machine decided to flood our two story home, Nick and crew were out here immediately and provided the best customer service I've seen. They saved our house from what could have been more significant damage. They also worked seamlessly with our insurance company. Would highly recommend.
Chris did an amazing job with cleaning our carpets. I would recommend SERVPRO for all your carpet cleaning needs!
You're great people to do business with. Thank you.
SERVPRO helped me with my mold problem. They were professional and polite. I will recommend for future service.
Had a water damage at my Business and they were exceptional. Was able to open back up much more quickly then I was expecting.
I was in disbelief in how much damage was done to my home from the storm. SERVPRO made me feel like everything was going to be okay. They handled everything from talking to the insurance company to taking care of the entire reconstruction process.
John and his crew came to our rescue! This man is not only professional, but kind and very helpful. He explained things and made me feel so secure with all that he was doing to help us. We are very pleased with work and the timely manner in which it was done.
Nick was very professional and explained everything to me in a way that made a very stressful situation stress free.
SERVPRO helped me through a tough time after Hurricane Michael. They got me back into my house much more quickly then I thought possible after the devastation.
We were unlucky and had a fire within our home. We called SERVPRO and they were extremely professional and put our minds at ease. They were able to assess the damage and perform the restoration of our home very quickly. A+ work!
I own a business in the Navarre area. I contacted SERVPRO about a duct cleaning. They explained to me in detail everything that went along with a duct cleaning and gave me a very reasonable price. The crew was extremely professional and did a excellent job. I am very pleased with my experience.
SERVPRO was wonderful and got me back into my home in no time at all.
I called SERVPRO because I had what looked like Mold Growing in a closet. They came out right away and gave me a estimate along with how long it should to for the whole process to complete. They were extremely professional and well mannered. I could not have hoped for better results.
I usually use SERVPRO to clean my carpets every six months for the past couple of years. But this time I needed them for a Emergency Water Damage. They were quick to respond and knew exactly what needed to be done. They got my house back to normal within a couple of days. I will use SERVPRO for any of my restoration needs.
SERVPRO arrived promptly and was very knowledgeable and put my mind to ease knowing that they would take care of everything when it came to me and my fire damage.
We experienced a rupture of a water filter while we were out of the house. The water ran for several hours, flooded kitchen, dining area, laundry and office and had begun to run into the garage. A call to SERVPRO Santa Rosa had a technician, John Miller, here within 15 minutes. He quickly put us at ease, eliminated the water and conducted tests to determine the extent of the damage. John is a most professional representative of SERVPRO. He conducted his duties in an outstanding manner including handling coordination between SERVPRO, and the USAA recommended contractor. There is no doubt in my mind as to who will be called or who recommended should another incident occur to us or a friend.
Very polite and professional. Took care of my home and got me and my family back into our home in no time.
Kindness & professional about the job.
I can only thank John and his guys for making a difficult situation as good as it could be. I think how fast they worked to get my place dry. They were great, exceeded expectations.
I bought a new house and you guys do such a great job cleaning my air ducts in my last home. I would like for you to come and clean the system in my new home, John, Nick and all of your guys do such a great job!
Great family run business. Will treat you right.
I just wanted to say John is so great, he did a wonderful job.
You guys did a great job, as always.
John was very professional and did a great job!
Wanted to give SERVPRO a big thank you and attaboy. My living room carpet looks wonderful, they did a terrific job. I will definitely be calling you back.
All was prompt and complete.
The SERVPRO team gives excellent service. They provide a wide variety of education classes. As a realtor their classes have helped me better inform my clients. I have a CAM & Realtor license. I know I can always count on them. SERVPRO supports the local community with charity events. What a fantastic company. You all should be very proud of your service.
We experienced a rupture of a water filter while we were out of the house. The water ran for several hours, flooded kitchen, dining area, laundry, office and had begun to run into the garage. A call to SERVPRO Santa Rosa had a technician, John Miller, here within 45 minutes. He quickly put us at ease, eliminated the water and conducted tests to determine the extent of the damage. John is a most professional representative of SERVPRO. He conducted his duties in an outstanding manner including handling coordination between SERVPRO, and the USAA recommended contractor. There is no doubt in my mind as to who will be called or who recommended should another such incident occur to us or a friend.
Nick was very professional and informative. I felt very comfortable with him handling my possessions. He made me feel like things were going to be ok.
WONDERFUL SERVICE!!!!!! I HAD A LOT OF WATER DAMAGE IN MY HOUSE. I CALLED THEY ANSWERED AND IT WAS ALL TAKEN CARE OF. STEVE, KATHY AND NICK ARE WONDERFUL PEOPLE TO WORK WITH. CHRISTIAN PEOPLE WITH A PROFESSIONAL WORK ETHIC. THEY TOOK CARE OF EVERYTHING. FROM CLEAN UP, REMOVABLE OF DEBRIS AND INSURANCE PAPERWORK. I WOULD NOT CALL ANY ONE ELSE. THE ARE THE BEST IN THE BUSINESS.
They did everything they could to please me and get my house ready.
SERVPRO was very professional and polite. They answered my questions promptly. I would definitely recommend SERVPRO in the future!
My experience with SERVPRO was exceptional, they were totally professional, courteous and exceptionally thorough.
This is just a thanks for your professionalism, compassion, and generosity shown to my mother, Louise Lang. Your company was called to dry out a floor due to a water leak at my mothers house in Gulf Breeze recently. My mother lives alone since my father's stroke a few weeks ago. The responses was immediate, the equipment was installed and monitored, and after three days the problem was resolved. On top of all of that, your company declined to charge her for your service.
I was so impressed with the knowledge and professionalism of both John and Brad. I was treated with the utmost respect and they seemed truly concerned about my well being. I think they went above and beyond what was actually required.
Everyone was very professional and knowledgeable and explained everything along the way. Prompt to take care of flooding n house and day to day home checkups. Will certainly pass on the SERVPRO name to all.
Keep up the "outstanding" work!! Fast and courteous.
Quick response. Knew what needed to be done & did it efficiently, professional, answered our questions.
I called SERVPRO because we had some minor water damage to our carpet and the padding. SERVPRO sent someone out the very day I called and even checked in with me during the day to assure me someone would be out. They tested the carpet for wetness and left me with a large fan to continue the drying process. The next step after drying (which took a couple days) was cleaning the water stain.